Thursday, October 1, 2009

Call 995, show a video

Oct 1, 2009
Call 995, show a video
By Muhd Nurluqman

FIREFIGHTERS will soon be able to get a preview of the blaze they are going to fight before reaching the scene.

The Singapore Civil Defence Force (SCDF) will tweak its 995 emergency line to allow video calls from mobile phones which have the technology.

This means that the person calling 995 will be able to show the SCDF videos of the scene. These live feeds will allow the Operations Centre to better see and assess the situation live on their screens.

It will then be able to deploy the right amount of emergency vehicles and men to the site.

Once there, SCDF officers can then transmit real-time videos back to the Ops Centre to update them on the emergency.

'By harnessing new technologies, it allows us to increase our efficiency and effectiveness in responding to emergency 995 calls,' said SCDF Commissioner Peter Lim.

live video transmission capability is part of a revamp of the SCDF's emergency call-taking and despatch system at its Ops Centre that have been in place since 1999.

Dubbed the Advanced C3 Emergency System (ACES), the new command and control system will be developed by ST Electronics (Info-Software) Pte Ltd, a wholly-owned subsidiary of ST Electronics.

The system was revealed at a contract signing ceremony at the HomeTeamNS Bukit Batok Country Club yesterday between members of the SCDF and ST Electronics.

The contract is worth about $34 million.

Read the full report in Friday's edition of The Straits Times.http://www.straitstimes.com/Breaking%2BNews/Singapore/Story/STIStory_436953.html

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